Privacy Policy
At Equitable Minds, we are committed to protecting the privacy of our clients, particularly minors, and maintaining the confidentiality of personal information. This Privacy Policy outlines how we collect, use, and protect personal information from individuals who engage with our college advising services. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information from students and their guardians:
Contact Information: Name, email address, phone number, and mailing address of both the student and the parent or guardian.
Student Information: Academic records, test scores, transcripts, essays, and other relevant educational information.
Financial Information: Information related to financial aid (including family tax information), scholarships, or payments for our services.
Technical Information: Data about your use of our website, including IP addresses, browser type, and device information through cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Provide personalized college advising services tailored to the needs of students.
Communicate with students and their guardians about services, updates, and important deadlines.
Process payments and manage billing for our services.
Improve our services based on feedback from users.
Comply with legal obligations or respond to regulatory requests.
3. Parental Consent
We are committed to protecting the privacy of minors. For students under the age of 18, we require parental or guardian consent to collect and process personal information. By providing information to us, parents or guardians confirm that they consent to the collection and use of their child’s information as outlined in this Privacy Policy.
4. How We Share Your Information
We do not sell or rent personal information. We may share information with:
Service Providers: Third-party companies that assist us in providing our services, such as payment processors or data storage providers. These parties are obligated to maintain the confidentiality and security of your information.
Legal and Regulatory Authorities: We may disclose personal information if required by law, to protect our rights, or to comply with legal obligations.
5. Data Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption for sensitive information, and regular security assessments.
6. Your Rights
Parents and guardians have the right to:
Access: Request a copy of their child’s personal information that we hold.
Correction: Ask us to correct any inaccuracies in their child’s information.
Deletion: Request that we delete their child’s personal information, subject to legal obligations.
Opt-Out: Opt-out of any non-essential communications or marketing emails at any time.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
Our services are specifically designed to assist minors in their educational journey. We do not knowingly collect personal information from children under the age of 13 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new policy on our website and updating the effective date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
Equitable Minds
Email: hello@equitableminds.com
Phone: (301) 375-0732
Address: 712 H St NE Washington, DC 20002
